67-71 Northwood Street,


B3 1TX

+44 121 232 8000 miso-portal

Frequently Asked Questions

How do I log into my miso portal account?

You can access your miso portal account by using the Log In button on the bar at the top of this page.

I don’t have a miso portal account – how can I get one?

You can request a miso portal account by emailing accounts@misoportal.com.

How do I reset my miso portal password?

If you can’t remember your miso portal account – don’t worry! Simply visit the miso portal log in page and click the “Request a new password” link. From there you will be prompted to enter the email address associated with the account.

Your request will be processed within 24 hours.

I have a support query – who do I contact?

We provide email and phone support for both technical software elements and the solutions we have delivered.

If you need a little extra assistance, consultancy days can be purchased separately.

You can find more information in our Technical Support Services FAQ and User Guide in our Developer Centre.

Who do I talk to about private training courses?

If you’re looking to book training courses for large groups, or something a little more bespoke, we offer private on-site training.

You can learn more by visiting our training page or calling our Account Managers on 0121 232 8000.